Privacy Policy for Soramavel

Effective Date: November 27, 2024

At Soramavel, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, soramavel.com, and make purchases from our store.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide you with a better shopping experience:

a. Personal Information:
When you make a purchase or create an account with us, we collect the following personal information:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment details (such as credit card information)

b. Non-Personal Information:
We may collect non-personal information automatically when you interact with our website, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our site
  • Time and date of visits
  • Referring URLs

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment verification and shipping arrangements.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing: With your consent, we may send promotional emails or newsletters about our products, offers, and updates. You can opt out at any time by following the unsubscribe link in our emails.
  • Website Improvement: To analyze website traffic, improve our website, and enhance the user experience.

3. Data Protection and Security

We take the security of your personal data seriously. We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed using secure encryption methods (SSL/TLS) to safeguard your payment details.

Despite our efforts to ensure the security of your data, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files that are stored on your device and allow us to recognize you when you visit our site. They help us remember your preferences and track your activities to personalize your shopping experience. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of the website.

5. Third-Party Services

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in processing payments, fulfilling orders, or analyzing website usage. These third-party partners are obligated to keep your information confidential and are prohibited from using your data for any other purposes.

Third-party services include:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping carriers (e.g., UPS, FedEx)
  • Website analytics tools (e.g., Google Analytics)

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: If your personal data is incorrect or incomplete, you may request to update or correct it.
  • Deletion: You may request that we delete your personal data, subject to certain legal requirements.
  • Opt-Out: You may opt out of receiving marketing emails or newsletters by clicking the unsubscribe link in any email we send.

To exercise any of these rights, please contact us at [email protected].

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information from our systems.

8. Changes to This Privacy Policy

Soramavel reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under this policy, please contact us:

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the terms and conditions outlined here. Thank you for trusting Soramavel with your personal information